Inbounds FAQ's

A 1300 numbers (or 1-300 numbers), 1800 numbers (or 1-800 numbers) and smart local numbers are classified as "inbound" service products because they charge the "inbound" call to the business receiving the inbound call. Other network types include outbound, mobile, satellite, VoIP etc. Inbound service numbers piggyback over the various other networks to deliver the inbound call to the business receiving the inbound call.

What is the difference between 1300 numbers and 1800 numbers?

The main difference between 1300 numbers and 1800 numbers is one has a 3 and one has an 8...just kidding. The real difference between 1800 numbers and 1300 numbers is the charge to the caller who calls an 1800 number or a 1300 number. 1800 numbers are classified as Toll-Free numbers because the caller pays nothing to call a 1-800 number. 1300 numbers are classified a Local-Call numbers because they attract a single, one-time payment to make a call to anywhere in Australia. This means 1300 numbers are not free to call but the good news is that most reputable mobile plan Providers include free calls to 1300 numbers.

Summary of the differences between 1300 numbers and 1800 numbers as follows:

Click here for a full summary list of the differences between a 1300 and an 1800 number